Tag: trunk

  • How to Open and Close Front Trunk on Model Y

    Opening

    To open the front trunk:

    1. Ensure that the area around the hood is free of obstacles.
    2. Touch the associated OPEN button on the touchscreen, double-click the front trunk button on the key fob accessory, or touch the front trunk button on the mobile app.
    3. Pull the hood up.

    When a door or trunk/liftgate is open, the touchscreen displays the Door Open indicator light. The image of your Model Y on the touchscreen also displays the open front trunk.

    WARNING: Before opening or closing the hood, it is important to check that the area around the hood is free of obstacles (people and objects). Failure to do so may result in damage or serious injury

    NOTE: The front trunk locks whenever closed and you lock Model Y using the touchscreen, mobile app, key card, you leave Model Y carrying your authenticated phone (if Walk-Away Door Lock is turned on), or if Valet mode is active.

    Closing

    The Model Y hood is not heavy enough to latch under its own weight and applying pressure on the front edge or center of the hood can cause damage.
    To properly close the hood:

    1. Lower the hood until the striker touches the latches.
    2. Place both hands on the front of the hood – left and right from the Tesla logo (do not press on the logo), then press down firmly to engage the latches.
    3. Carefully try to lift the front edge of the hood to ensure that it is fully closed.

    CAUTION: To prevent damage:
    • Apply pressure only to the areas left and right form the Tesla logo. Applying pressure to the Tesla logo can cause damage.
    • Do not close the hood with one hand. Doing so applies concentrated force in one area and can result in a dent or crease.
    • Do not apply pressure to the front edge of the hood. Doing so can crease the edge.
    • Do not slam or drop the hood.

    WARNING: Before driving, you must ensure that the hood is securely latched in the fully closed position by carefully trying to lift the front edge of the hood upward and confirming there is no movement. If the front trunk is not closed, a message displays on the touchscreen that you cannot shift the vehicle out of Park until the front trunk is securely closed.

    Interior Emergency Release

    An illuminated interior release button inside the front trunk allows a person locked inside to get out.

    Press the interior release button to open the front trunk, then push up on the hood.

    NOTE: The interior release button glows following a brief exposure to ambient light.

    WARNING: People should never climb inside the front trunk. Never shut the front trunk when a person is inside.
    WARNING: Care should be taken to ensure that objects inside the front trunk do not bump against the release button, causing the trunk to accidentally open.

    Opening Hood with No Power

    In the unlikely event that Model Y has no 12V power, you will be unable to open the front trunk using the touchscreen, key fob, or mobile app. To open the front trunk in this situation:

    NOTE: The following will not open the front trunk if Model Y is locked and has 12V power.

    1. Locate an external 12V power supply (such as a portable jump starter).
    2. Release the tow eye cover on the front bumper by pressing firmly on the top right perimeter of the cover until it pivots inward, then gently pulling the raised section toward you.
      NOTE: Depending on production date, either the positive or negative terminal may be attached to the tow eye cover.
    3. Pull the two wires out of the tow eye opening to expose both terminals.
    4. Connect the 12V power supply’s red positive (+) cable to the red positive (+) terminal.
    5. Connect the 12V power supply’s black negative (-) cable to the black negative (-) terminal.

    NOTE: Applying external 12V power to these terminals only releases the hood latches. You cannot charge the 12V battery using these terminals.

    1. Turn on the external power supply (refer to the manufacturer’s instructions). The hood latches are immediately released and you can now open the hood to access the front trunk area.
    2. Disconnect both cables, beginning with the black negative (-) cable.
    3. If pulling the vehicle onto a flatbed truck, do not replace the tow eye cover yet. If necessary, replace the tow eye cover by inserting the wires into the tow eye opening and aligning the tow eye cover into position and turning it into place.
  • How to Open and Close Rear Trunk on Model Y

    Opening

    To open the rear trunk, ensure the vehicle is in Park, then do one of the following:

    • Touch the associated OPEN button on the touchscreen.
    • Double-click the rear trunk button on the key fob accessory.
    • Touch the rear trunk button on the mobile app.
    • With Model Y unlocked, press the switch located under the rear trunk’s exterior handle.

    When a door or the rear trunk powered liftgate is open, the touchscreen displays the Door Open indicator light. The image of your Model Y on the touchscreen also displays the open trunk.

    To stop a powered liftgate while it is moving, single-click the rear trunk button on the key fob. Then, when you double-click the rear trunk button, it moves again, but in the opposite direction (provided it was not almost entirely open or closed when you stopped it). For example, if you single-click to stop the powered liftgate while it is opening, when you double-click, it closes.

    NOTE: In emergency situations, you can override an Open or Close command by grabbing hold of the powered liftgate to stop it in place.

    WARNING: Before opening or closing the powered liftgate, it is important to check that the area around the liftgate is free of obstacles (people and objects). You must proactively monitor the liftgate to ensure that it does not come into contact with a person or object. Failure to do so may result in damage or serious injury.

    Closing

    To close the powered liftgate, do one of the following:
    • Touch the associated CLOSE button on the touchscreen.
    • Double-click the rear trunk button on the key fob.
    • Press the switch located on the underside of the liftgate.

    If the powered liftgate senses an obstruction when closing, it stops moving and sounds two chimes. Remove the obstruction and try closing it again.

    Adjusting Liftgate Opening Height

    You can adjust the opening height of the powered liftgate to make it easier to reach or to avoid low-hanging ceilings or objects (for example, a garage door or light):

    1. Open the trunk, then manually lower or raise the liftgate to the desired opening height.
    2. Press and hold the button on the underside of the liftgate for three seconds until you hear a confirmation chime.
    3. Confirm that you have set it to the desired height by closing the powered liftgate, then reopening it.

    Accessing the Cargo Area

    To access the cargo area inside the rear trunk, pull up the strap at the rear of the cargo cover. You can then fold the cargo cover forward or remove it from Model Y.

    CAUTION: To avoid damage, never load more than 130 lbs (60 kg) on the rear load floor (above the lower trunk compartment), 285 lbs (130 kg) in the large lower trunk compartment, or more than 50 lbs (23 kg) in the shallow lower trunk compartment. Doing so can cause damage.