Author: EveryTesla

  • How to use Key Fob with Model 3

    If you have purchased the key fob accessory (available for purchase from Tesla stores or online), you can quickly familiarize yourself with this key by thinking of it as a miniature version of Model 3, with the Tesla badge representing the front. The key has three buttons that feel like softer areas on the surface.

    1. Front trunk – Double-click to open the front trunk.
    2. Lock/Unlock All – Single-click to lock doors and trunks (all doors and trunks must be closed). Double-click to unlock doors and trunks.
    3. Rear trunk – Double-click to open the rear trunk. Hold down for one to two seconds to open the charge port door.

    Once inside, power up Model 3 by pressing the brake pedal within two minutes of pressing the unlock button on the key fob. If you wait longer than two minutes, you must press the unlock button again, or place the key fob near the card reader located behind the cup holders on the center console. When your key fob is detected, the two minute authentication period restarts.

    When approaching or leaving Model 3 carrying the key fob, you do not need to point the key fob at Model 3 as you press a button, but you must be within operating range.

    Radio equipment on a similar frequency can affect the key. If this happens, move the key at least one foot (30 cm) away from other electronic devices (phone, laptop, etc.).

    If the key fob does not work (for example, its battery is dead), you can touch its flat side against the card reader on the driver’s side door pillar (like the key card).

    NOTE: You can use the same key fob with multiple Model 3 vehicles provided you authenticate it (see Managing Keys on page 11). However, key fob works with only one Model 3 at a time. Therefore, to use a key fob for a different Model 3, touch its flat side against the card reader on the driver’s side door pillar.

    NOTE: Model 3 supports up to four different key fobs.

    CAUTION: Protect the key from impact, high temperatures, and damage from liquids. Avoid contact with solvents, waxes and abrasive cleaners.

    Passive Key Fob

    Due market region or vehicle configuration, Passive Key Fob may not be available for your vehicle.

    Locking and unlocking Model 3 with your key fob is conveniently hands-free. Although you must be carrying a paired key fob, there is no need to use it.

    Model 3 has sensors around the vehicle that can recognize the presence of a key fob within a range of approximately three feet (one meter). Therefore, you can keep your key fob in your pocket or purse and simply pull on the door handle to unlock. When carrying your key fob with you, you can also open the trunk without having to use the key by pressing the trunk’s exterior door handle. If Walk-Away Lock is on, your vehicle automatically locks when you exit and senses that the key fob is no longer in range, Passive key fob is automatically enabled when you pair your key fob to your vehicle.

    The key fob can only be paired to one vehicle at a time. If you want your key fob to passively lock and unlock for a different vehicle, touch the flat side of the key fob onto the driver’s side door pillar or center console card reader. You only need to do this once to pair it to your desired vehicle. You must pair your key fob every time you use it with a different vehicle.

    NOTE: Only key fobs with the TESLA logo printed on the flat side have the passive locking and unlocking functionality. Key fobs with the MODEL 3 logo printed on the flat side cannot passively lock and unlock your vehicle.

    NOTE: For increased security, your key fob disables itself after five minutes of being stationary while in range but the vehicle is not in use. The vehicle will not lock or unlock passively when this occurs. Shake or press a button on your key fob to wake it up.

    Replacing the Key Fob Battery

    Under normal use, the accessory key fob has a battery that lasts for up to five years, depending on key fob version and selected vehicle settings. When the battery is low, a message displays on the touchscreen.

    To replace the key fob battery:

    1. With the key fob placed button side down on a soft surface, release the bottom cover.
    2. Remove the battery by lifting it away from the retaining clips.
    3. While avoiding touching the battery’s flat surfaces, insert the new battery (type CR2032) with the ‘+’ side facing up.

      NOTE: CR2032 batteries can be purchased through online retailers, local supermarkets, and drug stores.
    4. Holding the bottom cover at an angle, align the tabs on the cover with the corresponding slots on the key fob, then press the cover firmly onto the key fob until it snaps into place.
    5. Test that the key fob works by unlocking and locking your vehicle.

      Attaching a Lanyard

      To attach a lanyard, release the bottom cover as described above. Place the lanyard over the pin located between the slots on the widest side of the key fob. Realign the cover and snap into place.
  • How to use Key Card with Model 3


    Tesla Model 3 comes with two key cards, designed to fit in a wallet. Tap Model 3 key card on one of its card readers, located on the driver’s side door pillar and on the center console.

    To use a key card to unlock or lock Model 3, position the card as shown and tap it against the card reader located just below the Autopilot camera on the driver’s side door pillar.

    When Model 3 detects the key card, the exterior lights flash, the mirrors unfold or fold (if Fold Mirrors is on), the horn sounds (if Lock Sound Confirmation is on), and the doors unlock or lock.

    NOTE: You may need to physically touch the center console or driver’s side door pillar with the key card, and you may need to hold it against the transmitter for one or two seconds.

    Once inside, power up Model 3 by pressing the brake pedal within two minutes of scanning the key card.

    If you wait longer than two minutes, you must re-authenticate by placing the key card near the card reader located behind the cup holders on the center console. When your key card is detected, your two minute authentication period restarts.

    NOTE: Walk-Away Door Lock operates only when using an authenticated phone or passive key fob. When you walk away from Model 3 carrying your key card, Model 3 does not automatically unlock/lock, even if this feature is turned on (see Walk-Away Door Lock on page 14).

    CAUTION: Always carry your key card with you to use as a backup in case your authenticated phone has a dead battery, or is lost or stolen.

  • How to use phone as a key with Model 3

    Authenticated phone – You can set up your personal smartphone to communicate with Model 3 using Bluetooth. Supports automatic locking and unlocking as well as several other functions using the Tesla mobile app

    Using your phone is a convenient way to access your Model 3. As you approach, your phone’s Bluetooth signal is detected and doors unlock when you press a door handle. Likewise, when you exit and walk away with the phone, doors automatically lock (provided the Walk-Away Door Lock feature is turned on). Before you can use a phone to access Model 3, follow these steps to authenticate it:

    1. Download the Tesla mobile app to your phone.
    2. Log into the Tesla mobile app using your Tesla Account user name and password.
      NOTE: You must remain logged in to your Tesla Account to use your phone to access Model 3.
    3. Ensure that your phone’s Bluetooth settings are turned on.

    You must have your phone’s Bluetooth setting turned on AND you must also ensure that Bluetooth is turned on within your phone’s global settings for the Tesla mobile app. For example, on your phone, navigate to Settings, choose the Tesla mobile app, and ensure the Bluetooth setting is enabled.

    NOTE: Model 3 communicates with your phone using Bluetooth. To authenticate your phone or use it as a key, the phone must be powered on and Bluetooth must be enabled. Keep in mind that your phone must have enough battery power to run Bluetooth and that many phones disable Bluetooth when the battery is low.

    1. Ensure that Allow Mobile Access (Controls > Safety & Security > Allow Mobile Access) is enabled.
    2. In the Tesla mobile app, touch PHONE KEY then touch START to search for your Model 3. When your Model 3 is detected, the mobile app asks you to tap your key card.
    3. Tap the key card against the Model 3 card reader on the door pillar or center console.

    When Model 3 detects your key card, the mobile app confirms that your phone has been successfully authenticated. Touch DONE.

    If the key card is not successfully scanned within approximately two minutes, the mobile app displays an error message. Touch PHONE KEY on the app again to retry.

    To view a list of keys that can currently access Model 3, or to remove a phone, touch Controls > Locks.

    NOTE: Authenticating your phone allows you to use it as a key to access Model 3. To use the phone handsfree, access your phone’s contacts, play media from it, etc., you must also pair and connect to it using the Bluetooth settings.

    NOTE: Model 3 can connect to three phones simultaneously. Therefore, if more than one phone is detected and you want to use, or authenticate, a different phone, move the other connected phone(s) out of range or turn off its Bluetooth setting.

    NOTE: Unlike the mobile app, once a phone has been authenticated, it no longer requires an internet connection to communicate with Model 3. Authenticated phones communicate with Model 3 using Bluetooth.

    NOTE: Although Bluetooth typically communicates over distances of up to approximately 30 feet (9 meters), performance can vary based on the phone you are using, environmental interference, etc.

    NOTE: If multiple vehicles are linked to the Tesla Account, you must switch the mobile app to the vehicle that you want to access before you can use the phone as a key.

  • How to “jump start” Model Y

    Jump Starting the 12V Battery

    CAUTION: Tesla Model Y cannot be used to jump start another vehicle. Doing so can result in damage.

    NOTE: If jump starting Model Y using another vehicle, refer to that vehicle manufacturer’s instructions. The following instructions assume an external 12V power supply (such as a portable jump starter) is used.

    CAUTION: Avoid short circuits when jump starting Model Y. Connecting cables to the wrong terminals, touching leads together, etc., can result in damage to Model Y.

    1. Open the hood
    2. Remove the maintenance panel by pulling it upwards to release the trim clips that hold it in place.
    3. Connect the 12V power supply’s red positive (+) cable to the red positive (+) terminal on the 12V battery.

    CAUTION: To avoid damaging Model Y, do not allow the positive cable to contact other metal components, such as the battery tie-down bracket.

    4. Connect the 12V power supply’s black negative (-) cable to the black negative (-) terminal on the 12V battery.
    5. Turn on the external power supply (refer to the manufacturer’s instructions). Touch the touchscreen to wake it up.

    NOTE: It may take several minutes to receive enough power to wake up the touchscreen.

    6. When external 12V power is no longer required, disconnect both cables from the terminals on the 12V battery, beginning with the black negative (-) cable.
    7. Replace the cabin intake trim panel by placing it back in its original location and pressing down until it is secure.
    8. Replace the maintenance panel by placing it back in its original location and pressing down until it is secure.
    9. Close the hood.

  • How to apply parking brake on Model Y

    To engage the parking brake, touch Controls > Safety & Security > Parking Brake and follow the onscreen instructions. You can also engage the parking brake by pressing and holding the button on the end of the drive stalk while in Park.

    NOTE: The parking brake operates on the rear wheels only, and is independent of the pedal-operated brake system.

    WARNING: In snowy or icy conditions the rear wheels may not have sufficient traction to prevent Model Y from sliding down a slope, particularly if not using winter tires. Avoid parking on hills in snowy or icy conditions. You are always responsible for parking safely.

    WARNING: Tesla Model Y may display an alert if the road is too steep to safely park on, or if the parking brakes are not properly engaged. These alerts are for guidance purposes only and are not a substitute for the driver’s judgment of safe parking conditions, including specific road or weather conditions. Do not depend on these alerts to determine whether or not it is safe to park at any location. You are always responsible for parking safely.

    When you manually apply the parking brake using the touchscreen (Controls > Safety & Security > Parking Brake), or by pressing and holding the button on the end of the drive stalk when in Park, the red parking brake indicator lights up on the touchscreen.

    If the parking brake experiences an electrical issue, the amber parking brake indicator lights up and a fault message displays at the top of the touchscreen.

    CAUTION: In the unlikely event that Model Y loses electrical power, you cannot access the touchscreen and are therefore unable to release the parking brake without first “jump starting” Model Y.

  • How to top up washer fluid on Model Y

    Topping Up Windshield Washer Fluid

    The only reservoir into which you can add fluid is the windshield washer fluid reservoir, which is located behind the front trunk. When the level is low, a message displays on the touchscreen.
    To top up the washer fluid:

    1. Open the hood.
    2. Clean around the filler cap before opening it to prevent dirt from entering the reservoir.
    3. Open the filler cap.
    4. While avoiding spilling, fill the reservoir until the fluid level is visible just below the filler neck. The reservoir of Tesla model Y has a capacity of 4.5 liters.
    5. Wipe up any spills immediately and wash the affected area with water.
    6. Replace the filler cap.

    NOTE: Some national or local regulations restrict the use of Volatile Organic Compounds (VOCs). VOCs are commonly used as antifreeze in washer fluid. Use a washer fluid with limited VOC content only if it provides adequate freeze resistance for all climates in which you drive Model Y.

    CAUTION: Do not add formulated washer fluids that contain water repellent or bug wash. These fluids can cause streaking, smearing, and squeaking or other noises.

    WARNING: In temperatures below 40° F (4° C), use a washer fluid with antifreeze. In cold weather, using a washer fluid without antifreeze can impair visibility through the windshield.

    WARNING: Windshield washer fluid can irritate eyes and skin. Read and observe the instructions provided by the washer fluid manufacturer.

  • How to control wipers on Model Y

    Wipers

    To perform a single wipe with the windshield wipers, press and immediately release the button on the end of the turn signal stalk. To adjust the continuous wiper settings, touch the windshield wiper icon located in the “Cards” area on the touchscreen. The wiper card displays the current state of the wipers.
    NOTE: When you operate the wipers, the headlights automatically turn on (if they were not on already).
    CAUTION: To avoid damaging the hood, ensure that the hood is fully closed before activating the windshield wipers.

    1. Turn the wipers on or off.
    2. Adjust the speed of the wipers.
    ◦ 1: Intermittent, slow
    ◦ 2: Intermittent, fast
    ◦ 3: Continuous, slow
    ◦ 4: Continuous, fast
    ◦ AUTO: Tesla Model Y detects whether or not it is raining. When wipers are set to AUTO and liquid is detected on the windshield, Model Y determines the optimal frequency at which they should wipe. If Model Y does not detect liquid on the windshield, the wipers do not wipe.

    NOTE: If the AUTO setting is selected but becomes unavailable, the wipers change to the manual setting (one of the first four positions) that is closest to the latest determined AUTO wiping frequency. If the latest wiping frequency cannot be determined, the wipers turn off.
    CAUTION: Ensure the wipers are off before washing Model Y to avoid the risk of damaging the wipers.

    Periodically check and clean the edge of the wiper blades. If a blade is damaged, replace it immediately.

    CAUTION: Remove ice from the windshield before turning the wipers on. Ice has sharp edges that can damage the rubber on the blades.
    CAUTION: In harsh climates, ensure that the wiper blades are not frozen or adhered to the windshield.

    Washers

    Fully press and hold the button on the end of the turn signal stalk to spray washer fluid onto the windshield. While spraying the windshield, the wipers turn on. After releasing the button, the wipers perform two additional wipes, then a third wipe a few seconds later. Periodically top up washer fluid

  • How to control lights on Model Y

    Touch Controls > Lights on the touchscreen to control the lights. In addition to the lights that you can control from the touchscreen, Tesla Model Y has convenience lights that operate automatically based on what you are doing. For example, in low ambient lighting conditions, the interior lights, marker lights, tail lights, and puddle lights turn on when you unlock Model Y, when you open a door, and when you shift into Park. They turn off after a minute or two or when you shift into a driving gear or lock Model Y.

    1. Exterior lights (headlights, tail lights, side marker lights, parking lights, and license plate lights) are set to AUTO each time you start Model Y. When set to AUTO, exterior lights automatically turn on when driving in low lighting conditions. If you change to a different setting, lights always revert to AUTO on your next drive.

    Touch one of these options to temporarily change the exterior light setting:
    ◦ OFF: Exterior lights turn off until you manually turn them back on or until the next time you drive.
    ◦ PARKING: Only the exterior side marker lights, parking lights, tail lights and license plate lights turn on.
    ◦ ON: Exterior lights turn on.

    NOTE: Any exterior lights (for example, daytime running lights) that are required to remain on in your market region will turn on as appropriate when driving, when parked on specific types of roads, etc.
    NOTE: If equipped with the premium package, Model Y has a series of LED lights along the rim of the headlights, also referred to as “signature” lights. These lights automatically turn on whenever Model Y is powered on and a driving gear (Drive or Reverse) is engaged.

    CAUTION: The rear tail lights are off while daytime running lights are on. Be sure the rear lights are on during low rear visibility conditions (for example, when it is dark, foggy, snowy, or the road is wet, etc.). Failure to do so can cause damage or serious injury.
    WARNING: Always ensure that your headlights are on during low visibility conditions. Failure to do so may result in a collision.

    2. A separate control is available to turn on fog lights (if equipped). When on, fog lights operate whenever low beam headlights are on. When headlights are turned off, fog lights also turn off.

    3. Turn the interior dome (map) lights on or off. If set to AUTO, all interior dome lights turn on when you unlock Model Y, open a door upon exiting, or shift into Park.
    You can also manually turn an individual dome light on or off by pressing its lens. If you manually turn a dome light on, it turns off when Model Y powers off. If Model Y was already powered off when you manually turned the light on, it turns off after 60 minutes.

    4. If you turn on AMBIENT LIGHTS, interior ambient lights turn on whenever the headlights are on (if equipped with the premium package).

    NOTE: To control the backlighting on the steering wheel buttons, touch Controls > Lights > Steering Wheel Lights. If off, they do not turn on when headlights are on.

    5. If you turn on Auto High Beam, your vehicle automatically switches from high beam headlights to low beam headlights when light is detected in front of Model Y.

    6. If you turn on Headlights after Exit, the exterior lights remain on for a short period of time after you stop driving and park Model Y in low lighting conditions.

    7. If you turn on Steering Wheel Lights, the arrows associated with the scroll buttons are backlit in low ambient lighting conditions.

    Reading Lights

    There are two reading lights in the second row seating area, both above the door and next to the coat hangers. Turn an individual reading light on or off by pressing its lens. The reading light will automatically turn off when Model Y powers off.

    High Beam Headlights

    Push the turn signal stalk away from you and release to turn the high beam headlights on continuously. To cancel, push the stalk away from you again.

    To briefly flash the high beam headlights, pull the stalk towards you and release. The high beam headlights can automatically switch to low beam when there is light detected in front of Model Y (for example, from an oncoming vehicle). To turn this feature on or off, go to Quick Controls or touch Controls > Lights > Auto High Beam.

    NOTE: Your chosen setting is retained until you manually change it.

    In situations where Auto High Beam is turned on but the high beams are turned off because light is detected in front of Model Y, you can temporarily turn on the high beams by pulling the turn signal stalk toward you. The following indicator lights are visible on the touchscreen to show the status of the headlights:

    ◦ Low beam headlights are on.

    ◦ High beam headlights are on and Auto High Beam is disabled or currently unavailable.

    ◦ Auto High Beam is enabled and high beams are on. Model Y is ready to turn off the high beams if light is detected.

    ◦ Auto High Beam is enabled but high beams are not on because light is detected in front of Model Y. When light is no longer detected, high beams automatically turn back on.

    WARNING: Auto High Beam is an aid only and is subject to limitations. It is the driver’s responsibility to make sure that the headlights are appropriately adjusted for weather conditions and driving circumstances.

    Headlights After Exit

    When Headlights after Exit is on, the exterior headlights remain on when you stop driving and park Model Y in low lighting conditions. They automatically turn off after one minute or when Model Y locks. When off, headlights turn off when you engage the Park gear and open a door.

    To turn this feature on or off, touch Controls > Lights > Headlights after Exit.

    Headlight Adjustments

    To adjust the angle of the headlights, touch Controls > Service > Adjust Headlights, then follow the onscreen instructions. You can choose which headlight you would like to adjust by selecting it on the touchscreen.

    NOTE: Headlights do not require adjustments when temporarily driving into a region where the traffic direction is different (for example, driving in right-hand traffic region, and then driving into a region with left-hand traffic).

    WARNING: Proceed with caution when adjusting headlights. Tesla has carefully calibrated the position of the headlights to be in an optimum position for most driving scenarios. Tesla recommends that you do not adjust headlights unless you are familiar with how headlights should be adjusted. Once adjusted, you will be unable to automatically restore them to their originally calibrated position. Contact Tesla for assistance when adjusting headlights.

    Turn Signals

    The turn signals flash three times or continuously, depending on how far up or down you move the stalk. Lightly push the turn signal stalk up or down for a three-flash sequence. For a continuous signal, push the stalk fully up or down.

    The turn signals stop operating when canceled by the steering wheel, by moving the stalk in the opposite direction, or lightly pushing the stalk in the same direction once more.

    The corresponding turn signal indicator lights up on the touchscreen when a turn signal is operating. Model Y also emits a clicking sound.

    WARNING: If you have purchased an optional Autopilot package and Traffic-Aware Cruise Control is active, engaging a turn signal can cause Model Y to accelerate when using Traffic-Aware Cruise Control in specific situations. If Autosteer is active on a vehicle with Auto Lane Change, engaging a turn signal may cause Model Y to change lanes.

    Hazard Warning Flashers

    To turn on the hazard warning flashers, press the button located above the rear view mirror. All turn signals flash. Press the button again to turn off the hazard warning flashers.

    NOTE: Hazard warning flashers operate even when Model Y cannot detect a key.
    NOTE: The hazard warning light button is illuminated whenever Model Y is powered on.

  • How to shift gears on Model Y

    Shifting Gears

    When Tesla Model Y is in Park, you must press the brake to shift to another gear. Move the drive stalk up or down to change gears.

    If you try to shift into a gear that the current driving speed prohibits, a chime sounds and the gear does not change.

    Reverse

    Push the drive stalk all the way up and release. You can only shift into Reverse when Model Y is stopped or moving less than 5 mph (8 km/h).

    Neutral

    Push the drive stalk up or down to the first position and hold it there for more than 1 second to shift into Neutral. Neutral allows Model Y to roll freely when you are not pressing the brake pedal.

    NOTE: You must press the brake pedal to shift out of Neutral if driving slower than approximately 5 mph (8 km/h).

    Model Y automatically shifts into Park when you leave the driver’s seat. To stay in Neutral, use the touchscreen to engage Transport Mode.

    Drive

    Push the drive stalk all the way down and release. You can shift into Drive when Model Y is stopped or moving less than 5 mph (8 km/h) in Reverse.

    NOTE: When in Drive, push the drive stalk all the way down and release to enable Traffic-Aware Cruise Control. Push the drive stalk all the way down twice in quick succession to enable Autosteer.

    Park

    Press the end of the drive stalk while Model Y is stopped.
    Model Y automatically shifts into Park whenever you connect a charge cable or if two or more of the following conditions are met simultaneously while traveling slower than approximately 1.5 mph (2 km/h):
    • The driver’s seat belt is unbuckled.
    • The occupancy sensor in the driver’s seat does not detect an occupant.
    • The driver’s door is opened.

    NOTE: You must press the brake pedal to shift out of Park.

    NOTE: The above conditions do not reflect a comprehensive list of reasons why Model Y may or may not automatically shift into Park and, in certain scenarios, it is possible for your vehicle to shift into Park when only one of the above conditions is true.

    CAUTION: Model Y will not shift out of Park if the front trunk is not securely shut or if the charge port is unable to determine whether a charging cable is plugged in. Ensure the front trunk is closed and any charging cables are unplugged, and follow the directions on the touchscreen to proceed.

    WARNING: In emergency situations, if the brakes are not functioning properly, press and hold the Park button on the drive stalk to bring the vehicle to a stop. Do not use this method to stop the vehicle unless absolutely necessary.

    WARNING: It is the driver’s responsibility to always ensure the vehicle is in Park before exiting. Never rely on Model Y to automatically shift into Park for you; it might not work in all circumstances (for example, if Creep or a slope causes the vehicle to travel greater than approximately 1.5 mph (2 km/h)).

    To make it convenient to pick up passengers, you can also unlock all doors at any time by shifting into Park then pressing the Park button a second time.

  • How to Start and Power Off Model Y

    Starting

    When you open a door, Tesla Model Y powers on the touchscreen and you can operate all controls. To drive Model Y:

    1. PRESS THE BRAKE PEDAL – Model Y powers on and is ready to drive.
    2. SELECT A GEAR – Move the drive stalk all the way down for Drive and all the way up for Reverse.

    NOTE: If the PIN to Drive feature is enabled, you must also enter a valid PIN on the touchscreen before you can drive Model Y. Everything you need to know when driving Model Y displays on the touchscreen.

    Drive Disabled – Requires Authentication

    If Model Y does not detect a key when you press the brake (an authenticated phone is not detected, or 30 seconds has passed since you used the key card), the touchscreen displays a message telling you that driving requires authentication. If you see this message, place the key card behind the cup holders on the top of the center console where the RFID transmitter can read it. The 30 second authentication window restarts and you can start Model Y by pressing the brake pedal.

    A number of factors can affect whether Model Y can detect an authenticated phone (for example, the phone’s battery is low or dead and is no longer able to communicate using Bluetooth). Always keep your authenticated phone and a key card with you. After driving, your authenticated phone or key card is needed to restart Model Y after it powers off. And when you leave Model Y, you must bring your authenticated phone or key card with you to lock Model Y, either manually or automatically.

    Powering Off

    When you finish driving, shift into Park by pressing the button on the end of the drive stalk. When you leave Model Y with your authenticated phone and key card, it powers off automatically, turning off the touchscreen. Model Y also powers off automatically after being in Park for 15 minutes, even if you are sitting in the driver’s seat.
    Although usually not needed, you can power off Model Y while sitting in the driver’s seat, provided the vehicle is not moving. Touch Controls > Safety & Security > Power Off. Model Y automatically powers back on again if you press the brake pedal or touch the touchscreen.

    NOTE: Model Y automatically shifts into Park whenever it is determined that you are exiting the vehicle, even when you shift into Neutral before exiting. To keep Model Y in Neutral, you will need to activate Transport Mode.

    Restarting the Touchscreen

    If your touchscreen is unresponsive or demonstrates unusual behavior, you can restart it to potentially resolve the issue.

    WARNING: Only restart the touchscreen while the vehicle is stopped and in Park. The car status display, safety warnings, backup camera, etc. will not be visible during the restart.

    1. Shift into Park.
    2. Hold down both scroll buttons on the steering wheel until the touchscreen turns black.

    After a few seconds, the Tesla logo appears. Wait approximately 30 seconds for the touchscreen to restart. If the touchscreen is still unresponsive or demonstrating unusual behavior after a few minutes, try power cycling the vehicle.

    NOTE: Restarting the touchscreen using the scroll buttons does not power Model Y off and on.

    Power Cycling the Vehicle

    If your vehicle demonstrates unusual behavior or a nondescript alert is present, you can try power cycling the vehicle to potentially resolve the issue.

    1. Shift into Park.
    2. On the touchscreen, touch Controls > Safety & Security > Power Off.
    3. Wait for at least two minutes without interacting with the vehicle. Do not open the doors, touch the brake pedal, touch the touchscreen, etc.
    4. After two minutes have passed, press the brake pedal or open the door to wake the vehicle.