Post general comments about Tesla Customer Support here.
(Phone Support from the Main Call Center, Online Chat Support, Tesla App, etc..)
If you have visited Tesla Store or a Service Center please find the corresponding location page and comment there.
Impossible to talk to a real person. Put on terminal hold after spending 10 minutes figuring out how to try to get hold of service for status on car. Finally got routed to customer service and they basically referred me to Tesla app which said one week till completion? My issue was a low battery! I know stuff happens but it would be nice to talk to the ACTUAL service center and they get up from their chair and check the with service guys to give me SOME idea of actual completion. ZERO star rating. I posted 3 stars because service guy initially was courteous.
I am extremely frustrated. I believe you have a messed up appointment with me for May 7 — right time and wrong thing — and I cannot talk to a human being. My number is 832-755-8179. Please call .